Refund Policy for Website Purchases off Book:
- Refund Eligibility:
- Refunds are only applicable for purchases made directly through our website.
- To be eligible for a refund, you must request it within 2 days of the original purchase date.
- Valid Reasons for Refund:
- Refunds will be provided in cases where the purchased book is found to be defective or damaged
upon delivery. - Refunds may also be issued if the content of the book significantly differs from the description
provided on the website.
- Refund Process:
- To request a refund, please contact our customer support team at [contact email/phone number]
with your order details and the reason for requesting a refund. - Our team will review your request and may require additional information or documentation to
process the refund. - Once your request is approved, we will initiate the refund to the original method of payment within 2
days.
- Non-Refundable Items:
- E-books or digital downloads are non-refundable once they have been downloaded or accessed.
- Shipping and handling charges are non-refundable, except in cases where the refund is requested
due to a shipping error or damaged product.
- Cancellation Policy:
- Orders can be cancelled within [number of hours] hours of purchase if the book has not yet been
shipped. - To cancel an order, please contact our customer support team as soon as possible with your order
details.
- No Return Policy:
- We do not accept returns for physical books unless they are defective or damaged upon delivery.
- Discretionary Refunds:
- In certain exceptional cases, we may offer discretionary refunds outside of the stated refund policy at
our sole discretion.
- Contact Information:
- If you have any questions or concerns about our refund policy, please contact our customer support
team at [contact email/phone number].
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to
our refund policy. This policy is subject to change without prior notice